Looking for a comprehensive and easy-to-use Grievance Procedure Template that doesn’t cost a dime?
You’re in the right place. While many websites charge for a basic PDF version of an Employee Grievance Policy, we offer a professionally designed and editable Google Docs template for free.
You can click the “Get this template” button, preview the document, and then click “USE TEMPLATE” to make your own copy and start editing it right away.
This template helps Human Resources departments and managers handle grievances efficiently and transparently, ensuring every employee has a fair process for being heard.
Why Use a Grievance Procedure Template?
A structured and transparent HR Grievance Process is essential for any organization.
Whether you’re managing a small team or overseeing hundreds of employees, unresolved issues can escalate quickly.
Having a clearly written Grievance Guideline helps mitigate risk, boost employee morale, and maintain a professional workplace culture.
Our free Grievance Procedure Template is detailed, easy to implement, and ideal for organizations looking to promote a fair and respectful work environment.
What’s Inside the Grievance Procedure Template?
Here’s a breakdown of the sections included in this Workplace Dispute Resolution document:
Introduction
Purpose:
The purpose of this grievance procedure is to provide employees with a fair and transparent process for raising and resolving workplace issues.
Scope:
This procedure applies to all employees of [Your Organization’s Name], including full-time, part-time, and temporary staff.
Definitions
This section defines important terms and concepts used throughout the procedure to ensure everyone is on the same page.
Informal Resolution
Discussion with Immediate Supervisor:
Employees are encouraged to discuss their grievance with their immediate supervisor. This initial step should remain informal, aiming for a quick resolution.
Mediation:
If the issue isn’t resolved informally, the employee can request mediation with a neutral third party to help resolve the concern.
Formal Grievance Procedure
Submitting a Formal Grievance:
Employees can file a written grievance with the designated contact if informal efforts fail.
Investigation:
The designated person or department will launch an impartial investigation, maintaining confidentiality wherever possible.
Resolution Meeting:
After the investigation, a meeting is scheduled to review the findings and discuss solutions. Employees may bring a representative or advocate to this meeting.
Decision and Appeal:
The decision-maker communicates the outcome in writing. If unsatisfied, the employee has the right to appeal.
Appeal Procedure
Appeal Submission:
Appeals must be submitted in writing to the designated appeal contact within the stated timeframe.
Appeal Review:
The appeal is reviewed by an independent person or committee to ensure fairness and objectivity.
Final Decision:
The final appeal outcome is communicated to the employee in writing. This decision is considered final.
Confidentiality
All parties involved must respect the confidential nature of the grievance process to protect everyone’s privacy and dignity.
Non-Retaliation
[Your Organization’s Name] is committed to ensuring that no employee is retaliated against for filing a grievance or participating in the process.
Documentation
All grievance-related documents will be securely maintained according to company policy and applicable legal requirements.
Review and Revision
The grievance policy will be periodically reviewed to ensure compliance with the latest legal and organizational standards.
Contact Information
Contact details for the relevant individuals or departments responsible for grievances and appeals are included for easy reference.
Acknowledgment Form
The template also includes a simple acknowledgment section to ensure employees confirm that they have read and understood the procedure.
Get This Free Template
Don’t waste time or money on rigid PDF documents.
This editable Grievance Procedure Template in Google Docs gives you complete flexibility. Tailor it to your organization’s needs and ensure your Employee Grievance Policy is clear, compliant, and consistent.
Click the button below to access the free template. Once on the preview page, hit “USE TEMPLATE” to make a copy and begin customizing it for your organization.